Storage Agreement
1. Scope
This Storage Agreement supplements the Terms of Service of EdCo Fulfillment LLC and governs the custody of Client merchandise at our logistics center in Fairview, Oregon. Where this page and the Client's signed contract differ, the signed contract prevails.
2. Inbound receiving
- The Client gives at least 48 hours notice of an inbound shipment of inventory (carrier, tracking number, estimated quantity).
- Customer returns are the exception. A buyer sends a parcel back when they send it, so no advance notice is expected on returns or on carrier returns-to-sender. Where returns are part of the account, the return authorization the Client issues stands as the notice.
- Every reception includes counting, verification against packing list, and photo evidence.
- The photographic receiving report is issued within two (2) business days of unloading, and any discrepancy between received and declared quantities is reported to the Client within that window (contract Section 5.8).
3. Storage conditions
- Controlled ambient temperature (18°C – 24°C / 64°F – 75°F).
- Relative humidity < 60 %.
- Fragile or high-value products are declared in writing before the first receiving, with their declared value and any special handling (contract Section 5.3). Handling outside the published rates is quoted in writing and approved before it is performed (Section 3.2).
- Perishables, food and products that require a cold chain: not accepted (Section 4 below).
4. Prohibited products
EdCo does NOT accept the products listed in Section 4.2 of the standard contract, and no agreement makes an exception to the list:
- Illegal products or products of illicit origin under U.S. federal or state law.
- Perishable products: food, beverages, dietary supplements, cosmetics with expiration dates, refrigerated or frozen products.
- Hazardous materials: toxic chemicals, flammables, explosives, and loose lithium cells or batteries not installed in equipment. A battery installed in the device it powers is accepted.
- Weapons, ammunition, legally restricted blades or controlled products.
- Live plants, animals, fresh flowers or biological organisms.
- Counterfeit products or products that infringe third-party intellectual-property rights.
- Products that require a special license, when the Client's current documentation is not on file.
Each category is answered with its clause at Can we store your product?
5. Storage fees
- Monthly billing per occupied position. One month minimum.
- Minimum billable: 1 position per month.
- Long-term storage (>180 days without movement): 25 % surcharge.
- Storage without an active account: 2x the storage rate, per occupied position, per month, prorated by day, from the thirty-first day after the account ends, until the inventory is collected (contract Section 8.4).
6. Inventory and reconciliation
- The Client can view every inbound receipt, every order and its photographic evidence on the portal at portal.edcofulfillment.com.
- Stock levels are reported to the Client in writing.
- Any discrepancy detected is notified to the Client and the inventory is adjusted after documented reconciliation.
7. Liability for damages
- EdCo is liable for loss or damage caused in its custody by its own handling. Its total liability, for any cause, is capped at the lower of three (3) months of fees paid or payable by the Client, including any deposit held, or the declared value of the affected units (contract Section 5.4).
- EdCo is NOT liable for: natural deterioration, product defects, pre-existing damage at intake, force majeure (fire, flood, earthquake, riot).
- Because Section 5.4 caps EdCo's liability as stated above, the Client is advised that carrying its own cover on the inventory is the sound answer where the goods are worth materially more.
8. Outbound retrieval
- The Client can retrieve their merchandise with 72 hours notice via the portal or email.
- Upon termination, the Client has fifteen (15) business days to remove its inventory (contract Section 8.4). Inventory EdCo ships back to the Client is billed at the inventory return shipment rate: $45.00 per consolidated shipment plus $0.50 for each unit packed, plus postage.
- Storage continues to bill at the Client's rate until day 30 after termination takes effect. From day 31, inventory still in the facility is billed as storage without an active account, at 2x the storage rate, prorated by day, until it is removed or disposed of under Section 8.5.
- Within thirty (30) days of full removal, EdCo issues the final invoice and refunds any balance in the Client's favor by the same payment method; where the account ends before its first receiving, that balance is refunded within five (5) business days of termination. A shortfall is due within fifteen (15) calendar days of the final invoice, and a carrier adjustment that arrives after the final invoice is invoiced separately and is due within fifteen (15) days.
- If the inventory has not been removed ninety (90) days after termination takes effect, or if EdCo cannot contact the Client for ninety (90) consecutive days despite documented attempts, the inventory may be disposed of after fifteen (15) days' written notice to the Client. Inventory destroyed or donated is recorded by date and quantity. Inventory that is sold is sold only under ORS 77.2090 and ORS 77.2100, whose notice, advertisement and timing requirements govern (Section 8.5).
9. Audit and inspection
The Client, with 5 business days advance notice, may inspect their merchandise during operating hours (Mon–Fri, 09:00–17:00 PT). EdCo facilitates supervised access.
10. Effective period
This agreement is effective from the Client's first inbound and remains valid while EdCo holds the Client's inventory. The contract is modified only in writing signed by both parties (Section 11.2). Rates are adjusted only when EdCo's costs for those services have risen since the Client's current rates took effect, by written notice at least thirty days in advance with the new rates and the cost increase they respond to. The Client may end the contract on that date by written notice given before it, without a fee for terminating; the return shipment and storage charges of Section 8.4 still apply, at the rates in effect before the adjustment. If the Client does not end it, the new rates apply from that date (Section 3.3).