Terms of Service
1. Acceptance
By engaging EdCo Fulfillment LLC ("EdCo") services or using the client portal, you accept these Terms of Service. If you disagree, do not use the service.
2. Services provided
EdCo provides 3PL services: receiving, storage, order fulfillment (pick & pack), returns management, kitting and FBA prep. Specific scope and prices are agreed in writing (quote) before operation start.
3. Client inventory
- The client retains ownership of their merchandise at all times.
- EdCo keeps photo evidence upon receiving each shipment.
- Prohibited products: weapons, hazardous substances, illegal items, perishables without prior coordination.
- EdCo may reject inventory not meeting packaging or labeling standards.
4. Pricing and billing
- Standard rates published in the edcofulfillment.com calculator are firm: pick & pack, per-position storage and additional item. Special services (custom packaging, complex kitting, dimensional weight, non-standard materials) are quoted in writing and listed explicitly before operations begin. No charge is applied that was not disclosed in advance.
- Monthly billing, with detail of charges per service.
- Payment term: 15 calendar days from invoice receipt, unless otherwise agreed.
- Late payments: possible service suspension after written notice.
5. Liability
- EdCo is liable for damages to merchandise during its custody, up to the value declared by the client or the replacement cost, whichever is lower, with an overall cap equal to three months of fees paid, as set out in the base contract.
- EdCo is NOT liable for: carrier delays, errors in data provided by the client, third-party shipping rate fluctuations.
- Additional coverage available via cargo insurance (quoted separately).
6. Cancellation
Either party may terminate the service with 30 days written notice. The client must retrieve their inventory within that period; after which EdCo may charge additional storage or dispose of inventory under Oregon abandoned-goods laws.
7. Confidentiality
Commercial information, client lists, prices and volumes are confidential. Neither EdCo nor the client discloses the other's data to third parties without written authorization, except for legal obligations.
8. Modifications
EdCo may update these terms. Significant changes are notified by email with 30 days advance notice. Continuing to use the service after the effective date implies acceptance.
9. Governing law and jurisdiction
These terms are governed by the laws of the State of Oregon, USA. Any dispute is resolved in the competent courts of Multnomah County, Oregon.