The real alternative
to logistics chaos.
Versus doing it yourself or hiring a large operator.
Professional support,
no call center delays.
All communication is handled in writing: email, chat, messages, social. Each instruction is timestamped, and each agreement leaves an auditable record. That is how we operate with all clients.
The team is bilingual (Spanish and English) and prepared to handle operational, logistics, and commercial questions with the detail a serious business requires.
Today your account gets direct attention, with no call-center layers: that is the standard we keep as we add people.
Support hours: Monday to Friday, 9:00 AM to 5:00 PM PT. Dispatch issues: answered in under an hour, often within minutes. General questions: same business day.
What fits,
stated before you book freight.
Inventory arrives in cartons of 50 lb or less, counted and photographed by hand. There is no dock and no forklift, so a pallet cannot be left at the door: palletized freight is collected from the carrier's terminal and broken down here, quoted in writing before you book. That route also skips the residential liftgate surcharge.
Storage is twelve shelf positions rather than floor pallets, and a carton has to clear 12.5 inches to fit a level. That suits cartons and compact catalogs. A pallet that has to stay on its pallet has its own route, quoted in writing.
A run larger than the room is not turned away. It is housed in space taken on for it, sized from your cartons and reserved by the first month paid in advance, and the receiving address is issued with the signed agreement. What we do not do is receive freight before the space for it is taken on in writing.
Everything is published
before you ask.
The rates, the terms and the limits are on this site, including the limits that rule EdCo out. None of it is held back for a call, because there are no calls: every instruction and every agreement goes on record in writing, with a timestamp.
That is what stands for this company, and it is why it buys no advertising.